1. Eligibility

This Website is intended for users who are 18 years of age or older. By using this Website, you confirm that you meet the minimum age requirement.

2. Use of Website

You agree to use the Website in a responsible, ethical, and lawful manner. You may not:

• Use the Website for any illegal or unauthorized purpose.
• Attempt to gain unauthorized access to any part of the Website or its systems.
• Transmit viruses, malware, or any other disruptive technologies.

3. Intellectual Property Rights

All content on this Website, including but not limited to text, images, software, code, trademarks, logos, and videos, are the exclusive property of Digital Landscape or our partners and licensors. Unauthorized use, copying, or distribution is strictly prohibited.

4. Third-Party Links

This Website may include links to external websites. These are provided for your convenience only, and we are not responsible for the content, privacy practices, or terms of those sites.

5. Disclaimer of Warranties

The Website and its content are provided “as is” without any warranties, either express or implied. We do not guarantee that the Website will be uninterrupted, secure, or error-free.

6. Limitation of Liability

Digital Landscape shall not be liable for any damages (direct, indirect, incidental, or consequential) arising from your use of this Website, including reliance on any information contained herein.

7. Modifications to Terms

We reserve the right to update or change these Terms at any time. Your continued use of the Website constitutes acceptance of any revised Terms.

8. Governing Law

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising under these Terms shall be resolved under KSA jurisdiction.

📜 Terms of Service

Effective Date:  6 April 2025
Last Updated: 6 April 2025

These Terms of Service (“Agreement”) govern the use of all software, services, consulting, implementation, and support offered by Digital Landscape, whether directly provided or delivered via third-party partners.

1. Service Description

Digital Landscape offers:

• Custom software development
• AI/ML-based solutions
• Configuration and implementation of third-party software (e.g., LabWare LIMS)
• Technical support, system integration, training, and consulting services

2. Project Engagement

A formal scope of work (SOW), project proposal, or contract will define the specific deliverables, timelines, and pricing of each engagement. Any changes must be agreed to in writing by both parties.

3. Client Responsibilities

Clients are expected to:

• Provide timely access to systems, data, and resources
• Review and approve project milestones and documentation
• Maintain proper licenses for third-party software (where applicable)
• Assign a project manager or single point of contact

4. Payment Terms

Payment schedules, terms, and taxes are defined in the official contract. Unless otherwise agreed:

• All invoices are due within 30 days
• Delayed payments may incur late fees
• Services may be suspended if payments are not received within the defined period

5. Software Licensing

For third-party platforms like LabWare, the client must comply with the licensing terms of the original software vendor. Digital Landscape does not resell or sublicense such software without a formal agreement.

6. Confidentiality

Both parties agree to maintain the confidentiality of all business, technical, or proprietary information exchanged during the term of engagement and for a period of 3 years thereafter.

7. Warranties and Disclaimers

While we strive to provide high-quality and effective solutions, Digital Landscape disclaims all warranties except those expressly stated in the agreement. We are not liable for indirect damages resulting from service disruptions, data loss, or third-party system failures.

8. Termination

Either party may terminate an agreement with written notice if the other breaches its obligations. Upon termination:

• Services rendered to date shall be invoiced and paid in full
• All intellectual property developed up to that point remains the property of Digital Landscape unless otherwise agreed

9. Force Majeure

We are not liable for delays or failure to perform due to events beyond our control, including natural disasters, war, pandemic, or internet outages.

🔐 Privacy Policy

Effective Date:  6 April 2025
Last Updated: 6 April 2025

At Digital Landscape, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, job title, company, etc., provided via contact forms or inquiry submissions.
• Technical Information: IP address, browser type, device information, access times, and referring websites.
• Usage Data: Pages viewed, time spent on pages, navigation paths.

2. How We Use Your Information

• To respond to inquiries and customer support requests
• To improve the performance and functionality of our Website
• To personalize user experience
• To deliver marketing communications (with your consent)
• To comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Understand website traffic and user behavior
• Maintain user sessions
• Improve site performance

You can control cookie preferences through your browser settings.

4. Information Sharing

We do not sell your personal data. We may share your information with:

• Service providers who assist in our operations
• Our technology partners (e.g., for technical support or license management)
• Government authorities if required by law

5. Data Security

We use reasonable physical, technical, and administrative safeguards to protect your information against unauthorized access, use, or disclosure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct or update inaccurate data
• Request deletion of your data
• Withdraw consent for processing

To exercise these rights, contact us at: privacy@digitallandscape.com

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.